Apple ID is an authentication method used for the iPhone, iPad, Mac and other Apple devices. Each Apple ID contains a user's personal information and settings. When your Apple ID is used to log in to your Apple device, you can use the account to access all of Apple's services, making all of your devices work seamlessly together. Apple ID undoubtedly plays a part, but some users raised the following issues:
The Apple ID in Settings on my iPhone has been greyed out and unresponsive since setting it up last month. I am unable to do anything because my Apple ID is greyed out. How do I fix this?"
Reaching out to the Apple support community, we found a large number of Apple users with problems with their Apple ID showing greyed out, but Apple has yet to give any official solution. We understand how important it is to be able to manage Apple ID and related settings on the iPhone. So, in this post, we walk you through how to fix Apple ID greyed out on iPhone.

- Part 1. Why Is My Apple ID Greyed Out in Settings?
- Part 2. How to Fix Apple ID Greyed Out Due to Restrictions
- Part 3. How to Fix Apple ID Greyed Out Due to MDM Profiles
- Part 4. Advanced Solutions to Apple ID Greyed Out in Settings
- Solution 1. Check Apple System Status
- Solution 2. Force Restart iPhone
- Solution 3. Update iOS Version
- Solution 4. Sign Out of Apple ID and Sign In
- Solution 5. Change Apple ID Password
- Solution 6. Reset Network Settings on iPhone
- Solution 7. Use an iOS System Repair Tool
- Solution 8. Reset iPhone to Factory Settings
- Part 5. Conclusion
Part 1. Why Is My Apple ID Greyed Out in Settings?
Your Apple ID is the key to seamless access to all Apple services and products. It acts as your digital identity within the Apple ecosystem, enabling you to download apps, make purchases, and sync data across devices effortlessly. Without a properly functioning Apple ID, your iPhone's functionality may be significantly hampered. So why is Apple ID greyed out? The following are possible reasons that cause Apple ID greyed out.
Causes of Apple ID Greyed Out | Detailed Reasons |
---|---|
Screen Time Restrictions | If Content & Privacy Restrictions are enabled, your Apple ID option may be disabled. |
MDM Profiles | School or work devices often use Mobile Device Management, which can restrict Apple ID changes. |
Apple ID or iCloud Issues | Server outages or locked Apple IDs can temporarily disable settings. |
iOS Glitches | Outdated iOS, network misconfiguration, or temporary bugs. |
Video Demo: How to Fix Apple Greyed Out on iPhone
After figuring out what causes Apple ID greyed out in Settings, it's time to fix the issue from several aspects. On the one hand, turn off Restrictions or MDM profiles to resolve the issue; on the other hand, try some advanced solutions to fix the issue related to software glitches. But before starting, watch the video tutorial first.
Part 2. How to Fix Apple ID Greyed Out Due to Restrictions
In a way, the Apple ID greyed out in Settings issue happens when you have Restrictions enabled on your iPhone. When faced with the issue of Apple ID greyed out, you can check if you turn on Restrictions for your Apple Account, then set to Allow. Follow the steps below to allow Account in Content & Privacy Restrictions.
Case 1. Allow Account in Screen Time If Knowing Screen Time Passcode
When you have enabled Screen Time on your device, the restrictions settings would cause the issue of Apple ID greyed out. Simply follow the steps below to reset Account Changes in Restrictions if you can remember your Screen Time passcode.
Option 1. Fix Apple ID Greyed Out on Own Device
If you can't click your Apple ID or can't click other options in Settings, you can turn Restrictions off on your own iPhone with the following steps.

Step 1. Head to Settings on your iPhone and tap on Screen Time.
Step 2. Select Content & Privacy Restrictions and scroll down to find Account Change.
Step 3. Tap Account Changes, then enter your Screen Time passcode.
Step 4. Under Account Changes, select Allow.
Option 2. Fix Apple ID Greyed Out on Child's Phone
If your child's iPhone has the Apple ID greyed out problem, you need to allow changes to your child's device settings on your iPhone. Here's how to.

Step 1. Locate Settings on your iPhone and tap on Screen Time.
Step 2. Scroll down to the Family section and tap on your child's name.
Step 3. Tap on Content & Privacy Restrictions > Account Changes.
Step 4. Enter your Screen Time passcode and select Allow.

How to Fix Forgot Screen Time Passcode for Child
Forgot Screen Time passcode for child? Looking for a way of resetting Screen Time passcode on child's device? Read this article, and you'll find the answer.
Read More >>Case 2. Allow Account in Screen Time If Forgetting Screen Time passcode
It's easy to allow Account Changes in Restrictions if you can remember the Screen Time passcode. What to do if you forget your Screen Time passcode? In this case, MagFone iPhone Unlocker is an essential multitasking tool that's perfect for solving various problems with Screen Time. It is capable of removing Screen Time passcode from iPhone, iPad, and iPod touch. Follow the steps below to fix Apple ID greyed out by using MagFone iPhone Unlocker.

MagFone iPhone Unlocker
Unlock various locks on iOS devices, including screen locks, MDM, Apple ID, and Activation Lock without needing a password.
Step 1 Connect iPhone to Computer and Launch MagFone

To get started, use a USB cable to get your iPad connected to your computer. Launch MagFone iPhone Unlocker and click the Unlock Screen Time Passcode button, then click the Start button.
Step 2 Start to Remove Screen Time Passcode from iPhone

Confirm that Find My iPhone is turned off, or your iPhone will be locked by the activation lock. Then you can click the Unlock button to remove a Screen Time passcode from your iPhone.
Step 3 Follow the Onscreen Instruction to Set up iPhone

After removing the Screen Time passcode, you can set up your device. On the Apps & Data page, select Don't Transfer Apps & Data. Now you can solve the Apple ID greyed out issue.
How to Fix Apple ID Sign Out Greyed Out in Settings
If you can't sign out of your Apple Account due to Apple ID Sign Out greyed out in settings, you can turn off a Screen Time passcode set. Then you can sign out of your Apple ID on your iPhone. Or you can choose other methods to remove Apple ID from iPhone.

Step 1. Open the Settings app and tap Screen Time.
Step 2. Scroll down to tap Change Screen Time Passcode.
Step 3. Select Turn Off Screen Time Passcode.
Step 4. Enter your passcode to confirm and complete the steps.
Part 3. How to Fix Apple ID Greyed Out Due to MDM Profiles
If your iPhone is issued by school or work, it may be controlled by MDM software. These mobile device management profiles can intentionally grey out Apple ID settings. If your Apple ID is greyed out in Settings, you need to figure out if your iPhone is supervised by another computer or device. Follow the steps below to disable MDM to fix the issue.
Case 1. Disable MDM If Knowing the Removal Password
With a removal password, you can easily turn off MDM profiles set up on your iPhone. In Settings, you can directly disable MDM to fix the Apple ID greyed out issue.

Step 1. Locate Settings on your iPhone and tap on General.
Step 2. Tap on VPN & Device Management, then find any restriction on your iPhone.
Step 3. Tap on Remove Device Management and enter the removal password.
Case 2. Bypass MDM If Not Having the Removal Password
However, most of users don't have the removal password to directly turn off MDM profiles on their devices. If you don't know the MDM profile removal password, no worry, you can use an MDM removal tool like MagFone iPhone Unlocker. This tool can help you bypass MDM profiles without password. So, if you hit a bump in the road to using Apple ID, you'll need to use this tool.
Step 1 Connect iPhone and Run MagFone Software

Connect your iPhone to your computer using a USB cable. Then open MagFone iPhone Unlocker and select Remove MDM on the main interface.
Step 2 Unsupervise iPhone to Fix Apple ID Greyed Out

Go to turn off Find My iPhone in Settings on your iPhone. Then click the Start button to bypass MDM lock on the device. Finally, the issue will be fixed.
Part 4. Advanced Solutions to Apple ID Greyed Out in Settings
If the steps of turning off Restrictions or MDM profiles still fail to resolve the issue, you may need to resort to more advanced solutions. The following are common fixes you can try to solve Apple ID greyed out in Settings on the iPhone.
Solution 1. Check Apple System Status
Maybe the problem happens with your Apple ID. You can check to see if there is a problem with your Apple ID. It could help you fix the Apple ID greyed out issue on your iPhone.

Step 1. Go to https://www.apple.com/support/systemstatus/ and look for the status of Apple ID.
Step 2. Locate the Apple ID in the list and check the color of the dot. When it is green, it indicates there is no problem.
Solution 2. Force Restart iPhone
Sometimes, you can try to restart your iPhone for solving lots of problems. Follow the steps below to restart your iPhone.

For iPhone 8 or later: Press and release the volume up button, then repeat the same action with the volume down button. Press and release the side button until the Apple logo appears.
For iPhone 7: Press and hold the volume down button and the Sleep/Wake button at once. Once the Apple logo appears, release the two buttons.
For iPhone 6s or before: Press and hold the Sleep/Wake button and the Home button at once. Upon appearing the Apple logo, release the two buttons.
Solution 3. Update the iOS Version
To solve Apple ID greyed out in Settings, you can upgrade your iPhone to the latest version of iOS. Here's how to update iPhone to the latest version of iOS.

Step 1. Open Settings on your iPhone, then tap General > Software Update.
Step 2. Tap Download and Install to download the update.
Step 3. Enter your screen passcode or Apple ID password, then tap Install Now.
Solution 4. Sign Out of Apple ID and Sign In
When your Apple ID is greyed out, you can sign out of your Apple ID on your iPhone. Then go to enter your Apple ID and password to sign in again.

Step 1. Launch Settings on your iPhone, then tap Sign Out.
Step 2. Enter your Apple ID password and tap Turn Off.
Step 3. After making a backup of your device, tap Sign Out.
Step 4. Tap Sign Out again to confirm that you want to sign out of your Apple ID.
Solution 5. Change Apple ID Password
Changing the password for your Apple ID could be a method for you to solve Apple ID greyed out on your iPhone. You can change your Apple ID password on your device directly.

Step 1. In Settings, tap on your device and select Password & Security.
Step 2. Tap on Change Password, then you need to enter your current password.
Step 3. Create a new password for your Apple ID and enter it again to confirm.
Step 4. Tap on Change or Change Password to save the new password.
Solution 6. Reset Network Settings on iPhone
The issue of Apple ID greyed out may result from the poor network. In this case, you can reset your network settings. Perform the steps below to reset the network settings on your iPad.

Step 1. Fire up the Settings app on your iPhone and tap on General > Transfer or Reset iPhone.
Step 2. Tap on Reset and select Reset Network Settings, then tap on Reset.
Solution 7. Use an iOS System Repair Tool
When the Apple ID greyed out issue cannot be solved with the above methods, you can consider using an iOS system repair tool. By using a professional iOS system repair tool, you can completely fix that Apple ID is greyed out on your iPhone. Here we strongly recommend MagFone iOS System Recovery to you. It is a top-notch iOS repairing tool that can fix all types of iOS and iPadOS issues without data loss. Here we'll show you how to solve Apple ID greyed out via MagFone iOS System Recovery.

MagFone iOS System Recovery
Fix various iOS and iPadOS system issues, such as black screen, boot loop, frozen screen, or stuck on Apple logo, without data loss.
Step 1 Connect iPhone to Computer

Go to connect your iPhone to your computer with a USB cable, then open MagFone iOS System Recovery and select iOS System Repair. Proceed to select Stand Repair Mode.
Step 2 Put iPhone into Recovery Mode

Following the onscreen instruction, you can put your iPhone into recovery mode. If you fail to do it, choose to enable your device into DFU mode.
Step 3Download the Firmware Package

Once your device is in recovery mode, you will see the device information on the screen. Then check the device information and download the firmware package.
Step 4Fix Apple ID Greyed Out on iPhone

After downloading the firmware, you can click the Repair button to unzip the firmware. Then MagFone software will fix the issue as soon as possible.
Solution 8. Reset iPhone to Factory Settings
The last method is to reset your iPhone to factory settings. When there is a problem with your iPhone, then other settings cannot work well on your device.

Step 1. Tap on Settings > General > Transfer or Reset iPhone.
Step 2. Under Transfer or Reset iPhone, tap on Erase All Content and Settings.
Step 3. Tap on Continue, choose Skip iCloud Backup, then tap Erase iPhone.
Step 4. Enter your Apple ID password or screen passcode to reset your device.
Part 5. Conclusion
In a nutshell, this article has introduced several methods to help you solve the Apple ID greyed out issue. Before solving the issue, you will know the reason that causes the issue. You can try the above methods to solve the problem with your Apple ID greyed out. Or you can choose to use MagFone iPhone Unlocker that can help you quickly solve the Apple ID issue.