Apple ID is an authentication method used for iPhone, iPad, Mac, and other Apple devices. Each Apple ID contains the user’s personal information and settings. When your Apple ID is used to log in to your Apple device, you can use the account to access all Apple services and make all of your devices work together seamlessly. Apple ID undoubtedly plays a part, but some uses present the following problem:
"The Apple ID in Settings on my iPhone has been greyed out and unresponsive since setting it up last month. I am unable to do anything because my Apple ID is greyed out. How do I fix this?"
Reaching out in Apple Support Community, we find lots of Apple users who have the problem of Apple ID greyed out, but Apple hasn't given any official solution yet. We know how import it is to be able to manage Apple ID and related settings on iPhone. So, we'll walk you through how to fix Apple ID greyed out on iPhone/iPad in this article.
- Part 1. Why Is My Apple ID Greyed Out on iPhone/iPad?
- Part 2. Solutions to iPhone/iPad Apple ID Greyed Out
- Part 3. How to Remove Apple ID without Password
Part 1. Why Is My Apple ID Greyed Out on iPhone/iPad?
Why is Apple ID greyed out? There can be many reasons that cause Apple ID in Settings greyed out. Here are some of the possible causes that result in Apple ID greyed out:
1. The restrictions is enabled on the device.
2. You have changed the password of your Apple ID.
3. The Apple ID service is down.
4. Your device is connected to a poor internet connection.
5. There is a system error on your device.
6. Your device is supervised by another computer.
Part 2. Solutions to iPhone/iPad Apple ID Greyed Out
After figuring out the causes, you can go to fix Apple ID greyed out. The following are the common fixes you can try to solve the Apple ID greyed out in iPhone or iPad settings.
Solution 1. Force Restart iPhone or iPad
Sometimes, you can try to restart your iPhone or iPad for solving lots of problems. Follow the below steps to restart your device.
For iPhone 8 or later: Press and release the volume up button, then repeat the same action with the volume down button. Press and release the side button until the Apple logo appears.
For iPhone 7: Press and hold the volume down button and the Sleep/Wake button at once. Once the Apple logo appears, release the two buttons.
For iPhone 6s or before: Press and hold the Sleep/Wake button and the Home button at once. Upon appearing the Apple logo, release the two buttons.
iPad with Touch ID in the top button: Press and release the volume up button, then press and release the volume down button. Press and release the top button until the Apple logo appears.
iPad with the Home button: Press and hold the top button and the Home button at once. Once the Apple logo appears, release the two buttons.
Solution 2. Update iOS or iPadOS
To solve Apple ID greyed out in settings, you can upgrade your iPhone or iPad to the latest version of operating system. Here's how to update iPhone.
Step 1. Open Settings on your iPad and tap on General > Software Update.
Step 2. Tap on Download and Install to download the update.
Step 3. Enter your screen passcode or Apple ID password, then tap on Install Now.
Solution 3. Sign Out of Apple ID and Sign In
When your Apple ID is greyed out, you can sign out of your Apple ID on your iPhone or iPad. Then go to enter your Apple ID and password to sign in again.
Step 1. Launch Settings on your iPad and locate your device, then tap on Sign Out.
Step 2. Enter your Apple ID password and tap on Turn Off.
Step 3. After making a backup of your device, tap on Sign Out.
Step 4. Tap on Sign Out again to confirm that you want to sign out of your Apple ID.
Solution 4. Turn off Screen Time
Solution 5. Change Apple ID Password
Changing the password for your Apple ID could be a method for you to solve Apple ID greyed out in iPhone or iPad settings. You can change your Apple ID password on your device directly.
Step 1. In Settings, tap on your device and select Password & Security.
Step 2. Tap on Change Password, then you need to enter your current password.
Step 3. Create a new password for your Apple ID and enter it again to confirm.
Step 4. Tap on Change or Change Password to save the new password.
Solution 6. Reset Network Settings on iPhone/iPad
The issue of Apple ID greyed out may result from the poor network. In this case, you can reset your network settings. Perform the below steps to reset the network settings on your iPad.
Step 1. Fire up the Settings app on your iPad and tap on General > Transfer or Reset iPad.
Step 2. Tap on Reset and select Reset Network Settings, then tap on Reset.
Solution 7. Allow Account in Content & Privacy Restrictions
If you have enabled Screen Time on your device, the restriction settings would cause the issue of Apple ID greyed out. Simply follow the below steps to reset Account Changes in Restrictions.
Step 1. Head to Settings on your iPad and tap on Screen Time.
Step 2. Select Content & Privacy Restrictions and scroll down to find Account Change.
Step 3. Tap on Account Change and enter your Screen Time passcode.
Step 4. Toggle the switch from Don't Allow to Allow.
Solution 8. Check Apple System Status
Maybe the problem happens with your Apple ID. You can check to see if there is a problem with your Apple ID. It could help you fix the Apple ID greyed out issue on your iPhone or iPad.
Step 1. Navigate to https://www.apple.com/support/systemstatus/ and look for the status of Apple ID.
Step 2. Locate the Apple ID in the list and check the color of the dot. When it is green, it indicates there is no problem.
Solution 9. See the Supervision on the Device
You need to figure out if your iPad or iPhone is supervised by another computer or device. This could affect the working of Apple ID on your device.
Step 1. Locate Settings on your iPad and tap on General.
Step 2. Tap on VPN & Device Management. Then check to see if there is any restriction on your iPad.
Solution 10. Rest iPhone/iPad to Factory Settings
The last method is to reset your iPhone or iPad to factory settings. When there is a problem with your device, then other settings cannot work well on your device.
Step 1. Tap on Settings > General > Transfer or Reset iPad.
Step 2. Under Transfer or Reset iPad, tap on Erase All Content and Settings.
Step 3. Tap on Continue, then enter your screen passcode or Apple ID password.
Part 3. How to Remove Apple ID without Password
When the Apple ID greyed out issue cannot be solved with the above methods, you can consider using an Apple ID removal. By using a professional Apple ID removal, you can completely remove Apple ID from iPhone and iPad. At the same time, it can help you fix Apple ID greyed out. Here we strongly recommend MagFone iPhone Unlocker to you.
MagFone iPhone Unlocker is an essential multitasking tool that's perfect for solving various problems with Apple ID. It is capable of removing Apple ID from iPhone, iPad, and iPod touch without password. In addition, this tool can help you delete screen passcode, MDM, and Screen Time passcode with ease. So, if you hit a bump in the road to using Apple ID, you'll need to use this guide. Here we'll show you how to solve Apple ID greyed out via MagFone iPhone Unlocker.
Key Features of MagFone iPhone Unlocker
* Security Verified. 5,481,347 people have downloaded it.
- Unlock various screen locks like Face ID and Touch ID on all iOS devices
- Remove Apple ID from iPhone and iPad without password and data loss
- Bypass Screen Time passcode and MDM restrictions without passcode
- Support the latest version of iOS and iPadOS, as well as, iOS devices
Step 1 Connect iPhone to Computer and Launch MagFone
To get started, use a USB cable to get your iPad connected to your computer. Launch MagFone iPhone Unlocker and click the Unlock Apple ID button, then click the Start button.
Step 2 Check and Confirm the Device Status of iPhone/iPad
Confirm that the screen lock and Two-factor Authentication are turned on, or your iPad will be locked by the activation lock. Then click the Next icon and click the Yes button.
Step 3 Download the Verify the Firmware Package for Devices
On the Download Firmware Package screen, you need to check the device information of your iPad. If there is not wrong, click the Download button to download the firmware package.
Step 4 Solve Apple ID Greyed Out in iPhone/iPad Settings
After downloading the firmware package, you can click the Unlock button to remove Apple ID from your iPad. Also, MagFone iPhone Unlocker will solve the Apple ID greyed out issue.
In a nutshell, this article has introduced several methods to help you solve the Apple ID greyed out issue. Before solving the issue, you will know the reason that causes the issue. You can try the above methods to solve the problem with your Apple ID. Or you can choose to use MagFone iPhone Unlocker that can help you quickly solve the Apple ID issue.