Updating the iPhone to the latest iOS version is essential for optimal performance, security, and access to new features. However, many users encounter the iOS Update Requested notification while waiting for the update to complete. So, how can you tell if your device is truly and what to do if your iPhone stuck on Update Requested in iOS 27, 26, or earlier versions.
- Part 1. What Does Update Requested Mean on iPhone?
- Part 2. Why Does It Say Update Requested for iOS 27?
- Part 3. How to Fix iPhone Stuck on Update Requested
- Part 4. Workarounds for iPhone Update Requested Stuck
- Part 5. FAQs about iOS Software Update Requested
- Part 6. Conclusion
Part 1. What Does Update Requested Mean on iPhone?
On an iPhone, "Update Requested" means your device has successfully contacted Apple's servers, requested the installation file, and is waiting in line for the download to begin. It reserves a spot in the update queue and checks for stable conditions like enough storage, a strong WiFi connection, and a sufficient battery level.
How Long Does Update Requested Take?
It is the very first step of the wireless update process. Under normal conditions, the "Update Requested" status should only take a few seconds up to 5 minutes before transitioning to "Downloading...". How long it takes depends largely on different iOS versions.
1iOS 27 Update Requested: Usually 5–15 minutes
Apple's latest update may take longer due to high demand, advanced features, and larger file sizes.
2iOS 26 Update Requested: Usually 3–5 minutes
Demand remains high after release, and the update includes robust features that may slightly delay processing.
3iOS 18 Update Requested: Usually under 3 minutes
Smoother than iOS 26 now that it's more stable, and fewer users are downloading it at the same time.
4iOS 17 and Earlier Update Requested: Generally 1–2 minutes
Older versions are less demanding and have fewer users updating, so the request usually processes faster.
When your iPhone is connected to a relatively stable network, the update can take 1-15 minutes. On average, an iOS update can take less than 30 minutes. If your iPhone has been sitting on "Update Requested" for over, this means that the process is stalled.
Part 2. Why Does It Say Update Requested for iOS 27?
"Update Requested" normally lasts only a few seconds. In some communities, such as Reddit and Apple Community, we have found multiple threads about iOS Update Requested stuck. Several factors can cause your iPhone to sit on the Update Requested screen longer than expected.
- High Apple server traffic during updates slows down the Update Requested process.
- Weak or unstable internet connection interrupts communications with Apple's servers.
- Not enough free storage space on your iPhone or iPad blocks the update from downloading.
- Low battery or Low Power Mode can stop or delay the iOS update from progressing.
- iOS glitches or system errors may freeze the update, leaving it stuck on Update Requested.
Part 3. How to Fix iPhone Stuck on Update Requested
If your iPhone has been frozen on "Update Requested" for more than 15 minutes, start with these fast troubleshooting steps. This won't cause any data loss on your device.
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Solution 1. Force Quit the Settings App
Sometimes the Settings app simply freezes during the server handshaking process. When your iPhone is stuck on update requested, try to force quit the Settings app.
Step 1. Swipe up from the bottom of your screen to open the App Switcher.
Step 2. Locate the Settings card and swipe it upward to force close it.
Step 3. Relaunch Settings > General > Software Update to check if the status resets.
Solution 2. Check Apple System Status
If Apple's servers are down or overloaded during peak release hours, no local troubleshooting will fix the issue until server load decreases.
Step 1. Open a browser and navigate to the official Apple System Status page.
Step 2. Look for iOS Software Update. If the indicator light is yellow or red, Apple is experiencing server issues. Wait an hour and try again.
Solution 3. Toggle Airplane Mode to Refresh Network
Network hiccups can silently pause the download request without showing an error message. In this case, toggling Airplane Mode can refresh network.
Step 1. Swipe down from the top-right corner to open Control Center.
Step 2. Tap the Airplane Mode icon to enable it, wait 10 seconds, and tap it off.
Step 3. Ensure your phone reconnects to a stable Wi-Fi network rather than cellular data.
Step 4. Turn off any active VPNs under Settings > General > VPN & Device Management.
Solution 4. Force Restart Your iPhone
A hard reset clears temporary system cache and forces the network stack to re-initialize without deleting any personal data. To fix the issue, perform a force restart on your iPhone.
Press and quickly release the volume up button. Then do the same with the volume down button. Press and hold the power button. When the Apple logo appears, release the power button.
iPhone 7 and iPhone 7 Plus:Press and hold both the volume down button and the power button at the same time. When the Apple logo appears, release both buttons.
iPhone 6s or earlier:Press and hold both the power button and the Home button at the same time. When the Apple logo appears, release both buttons.
Solution 5. Delete Software Update
Sometimes, a corrupt iOS file can hinder the update of your device. You can delete the downloaded iOS file and then download a new software file to update.
Step 1. On your iPhone, tap Settings > General > iPhone Storage.
Step 2. Scroll through the app list until you locate the iOS 27 update file.
Step 3. Tap the update file and select Delete Update.
Step 4. Confirm deletion, then Force Restart your iPhone using the steps listed above.
Step 5. Return to Settings > General > Software Update and tap Download and Install again.
Solution 6. Free up Device Storage
Major iOS updates require significant free space from 5 GB to 10 GB to unpack files safely. If your internal storage is full, the device cannot move past the request phase.
Step 1. In the Settings on your iPhone, tap General > iPhone Storage.
Step 2. Delete unused apps, clear offloaded media, or move photos to cloud storage if necessary.
Solution 7. Reset Network Settings
Corrupted Wi-Fi configurations or DNS settings can block background traffic to Apple domains. Resetting network settings on your iPhone can resolve the issue but not cause data loss.
Step 1. Go to Settings > General > Transfer or Reset iPhone.
Step 2. Tap Reset at the bottom of the screen.
Step 3. Select Reset Network Settings and enter your passcode.
Step 4. Reconnect to your home Wi-Fi network and attempt the update again.
Part 4. Workarounds for iPhone Update Requested Stuck
When wireless on-device updates repeatedly freeze on "Update Requested," completing the update via Apple's official tools like Apple Devices or a professional repair utility bypasses mobile network stack restrictions and system glitches entirely.
Option 1. Update via Finder, iTunes, or Apple Devices
Apple's official tools like Finder on a Mac or Apple Devices or iTunes on a Windows PC can help users to update the iPhone to the latest iOS version directly. This will avoid the iOS update stuck on update requested issue.
Step 1. Connect your iPhone to your computer using a Lightning or USB-C cable.
Step 2. On a Mac, open Finder and select your iPhone under Locations. On a Windows PC, open iTunes or the Apple Devices app.
Step 3. Under the General or Summary tab, click Check for Update.
Step 4. Click Update to download and apply the firmware via your computer's internet connection.
Option 2. Update via MagFone iOS System Recovery
If Apple's official tools like Finder or iTunes fail to recognize your device or throw errors during the process, a specialized repair tool like MagFone iOS System Recovery provides a straightforward alternative. Its built-in Upgrade iOS feature allows you to fetch the firmware package directly onto a computer and apply the update without relying on on-device network connections. Then you don't need to worry about the iOS software update requested issue.
Step 1. Download and install MagFone iOS System Recovery, then launch it.
Step 2. Connect your iPhone to your computer using a USB cable.
Step 3. Select the Upgrade/Downgrade iOS tool from the main interface.
Step 4. Once the device is detected, choose Upgrade iOS.
Step 5. Verify your device details and download the matching iOS firmware package.
Step 6. Click Start Upgrade to install the update smoothly.
Part 5. FAQs about iOS Software Update Requested
Is it safe to turn off my iPhone while it says "Update Requested"?
Yes. It is entirely safe to restart or force turn off your iPhone while it displays "Update Requested" because the operating system hasn't begun rewriting core system files yet.
Why is my iPhone stuck on "Update Requested" over cellular data?
iOS restricts or pauses major software downloads over cellular connections unless explicitly permitted under Settings > Cellular > Cellular Data Options, or when connected to 5G with "Allow More Data on 5G" enabled. Switching to a stable Wi-Fi network resolves this immediately.
What is the difference between "Update Requested" and "Preparing Update"?
"Update Requested" means your phone is waiting in queue to download the installer from Apple's servers. "Preparing Update" means the file has already been downloaded to your device and is currently uncompressing and staging system files prior to installation.
Part 6. Conclusion
Encountering the Update Requested message while updating your iOS device can be frustrating. Fortunately, with the right troubleshooting steps, you can overcome this issue and keep your device up-to-date with the latest software. To quickly and efficiently fix this issue, try to use MagFone iOS System Recovery. It will be your best choice to get your iPhone updated.