iTunes Error 0xE80000A refers "iTunes could not connect to this iPhone. An unknown error occurred (0xE80000A)." Unlike iTunes Error 9039, this error is a communication glitch between your Apple device and the computer running iTunes. But if you have not come across a particular iTunes Error before, there is no need to worry if you don't know how to fix it. In this article, we will introduce some methods to help you fix it as soon as possible.
- Part 1. What Causes iTunes Error 0xE80000A?
- Part 2. Troubleshooting Steps for iTunes Error 0xE80000A
- Part 3. How to Fix iTunes Error 0xE80000A by Resetting iPhone
- Part 4. How to Fix iTunes Error 0xE80000A by Resetting Windows PC
Part 1. What Causes iTunes Error 0xE80000A?
iTunes Error 0xE80000A can be a frustrating obstacle for Apple device users, disrupting the seamless synchronization between their devices and computers. This can result from various factors, ultimately affecting the device's functionality and user experience. The following are some possible reasons that cause iTunes Error 0xE80000A.
1. The USB cable or port is damaged or incompatible with your Apple device.
2. iTunes installed on your computer is out of date or incomplete.
3. There is some system glitches or system file corruption on your computer.
4. The setting on your iPhone prevents your computer from detecting your device.
5. Other devices you plug into your computer influence iTunes.
6. Some processes running in the background on your computer disturb iTunes.
Part 2. Troubleshooting Steps for iTunes Error 0xE80000A
One prevalent cause is connection issues between your iPhone and computer. Additionally, outdated iTunes or a corrupted USB cable can contribute to the occurrence of this error. For those encountering iTunes Error 0xE80000A, a series of troubleshooting steps can be taken.
Troubleshooting 1. Check USB connection and cable, ensuring they are in good condition. If your USB cable is faulty and damaged, just replace an original USB cable.
Troubleshooting 2. Check the version of iTunes installed on your computer. Updating iTunes to the latest version can fix the error in no time.
Troubleshooting 3. Restart both your iPhone and computer to resolve the issue. In most circumstances, the issues on the device can be resolved by a simple reboot.
Troubleshooting 4. Delete and reinstall the iTunes software on your computer. When the iTunes installation is incomplete on your computer, then you can delete and reinstall iTunes.
Part 3. How to Fix iTunes Error 0xE80000A by Resetting iPhone
In more complex cases, users can explore advanced solutions. If some wrong problems on your iPhone causes the error, you have to resolve it on your device. Here we will cover some advanced solutions on this error by doing on the iPhone.
Solution 1. Update iPhone to the Latest Version
Updating iOS to the latest version is fundamental step in resolving the issue. The out-of-date version of iOS can also influence the connection between your iPhone and computer.
Step 1. On your iPhone, head to Settings > General > Software Update.
Step 2. Find an iOS version to update, then tap Download and Install.
Step 3. Enter your screen passcode and tap Install Now.
Solution 2. Reset Location & Privacy on iPhone
After using for a long time, there would be some settings you've set on your iPhone. Sometimes, the settings, especially the settings of Location & Privacy, can cause the error.
Step 1. In Settings on your iPhone, tap General > Transfer or Reset iPhone.
Step 2. Tap Reset and select Reset Location & Privacy.
Step 3. Enter your screen passcode, then tap Reset Settings.
Solution 3. Turn Lockdown Mode off on iPhone
Lockdown Mode is a new feature available for iOS 16 or later. It helps protect devices against extremely rare and highly sophisticated cyber attacks. If you have enabled it, just turn it off.
Step 1. Open the Settings app on your iPhone and tap Privacy & Security.
Step 2. Under Privacy & Security, scroll down to tap Lockdown Mode.
Step 3. Tap Turn Off Lockdown Mode, then tap Turn Off & Restart to confirm.
Step 4. Enter your screen passcode and wait to your device to restart.
Solution 4. Repair iPhone via an iOS Repairing Tool
If there is anything wrong with your iPhone, you may also encounter the iTunes Error oxE80000A. In this case, you can consider using an iOS repairing tool to fix your device. Here we would like to recommend MagFone iOS System Recovery to you. It can fix over 150 kinds of issues on the iPhone, iPad, and iPod touch. By using this tool, you can resolve the issue that causes the error.
Key Features of MagFone iOS System Recovery
* Security Verified. 5,481,347 people have downloaded it.
- Fix various ios issues like screen stuck, mode stuch, and more
- Support updagrading and downgrading iOS without iTunes/Finder
- Offer two modes for resetting iPhone, iPad, and iPod touch
- Assist the entering and exiting of recovery mode for free
Step 1 Open MagFone Software and Connect iPhone
Start by opening MagFone iOS System Recovery, then connect your iPhone to your computer through a USB cable. On the main interface, select the iOS System Repair option, then click on the Start button.
Step 2 Select Standard Repair to Fix iPhone Issue
Proceed to select the Standard Repair option. Ensure that your device is detected by MagFone software. Then you have to put your iPhone into recovery mode or DFU mode by following the onscreen instruction.
Step 3 Download and Verify the Firmware for iPhone
Go to check the device information, including the device model and model number. Then select the firmware version and click on the Download button. Wait to download the firmware package for the iPhone.
Step 4 Start to Fix the iTunes Error 0xE80000A
After completing the download of the firmware, you can click on the Start Standard Repair button. MagFone iOS System Recovery will unzip the firmware package and start fixing iTunes Error 0xE80000A.
Solution 5. Restore iPhone to Factory Resetting
The last solution you can do on your iPhone is to restore your device to the original factory settings. This can resolve most issues on your device, but it will erase all the data and settings.
Step 1. Go to Settings > General, then scroll down to tap Transfer or Reset iPhone.
Step 2. Select Erase All Content and Settings and tap Continue.
Step 3. Tap Erase iPhone and enter your screen lock passcode.
Step 4. Enter your Apple ID password and tap Turn Off.
Part 4. How to Fix iTunes Error 0xE80000A by Resetting Windows PC
Troubleshooting iTunes and resetting iPhone are effective measures to address the error. However, if the error stems from the problems on your computer, you have to turn to fix the issues that would cause the error.
Solution 1. Update Windows to the Latest Version
When receiving the error message "iTunes cannot connect to this iPhone. An unknown error occurred (0xE80000A)" on your computer, the first thing you can do is to update Windows.
Step 1. Press the Windows+I key on your keyboard at the same time.
Step 2. In the Settings window, click on the Windows Update button.
Step 3. Click on the Check for Updates to update your Windows computer.
Solution 2. Disable Third-party Antivirus Software
Sometimes, lots of software like antivirus on your computer would prevent iTunes from detecting your iPhone. In this case, you can try disabling the antivirus software on your computer.
Solution 3. End iTunes Related Processes in Background
Some processes running in the background on your computer would disturb the working of iTunes. When too many iTunes related processes are running, you would encounter the error.
Step 1. Press the "Ctrl+Shift+Esc" key on your keyboard to open the task manager.
Step 2. In the Processes tab, find those processes and right-click them, then select End Task.
Solution 4. Reset Lockdown Folder on Windows
A lockdown folder is created automatically on your Windows computer. This folder is essential for Apple devices to establish the communication with the computer successfully.
Step 1. Press the Windows+R key on your keyboard to open the Run window.
Step 2. In the Run window, enter %ProgramData% in the box and click on the OK button.
Step 3. Select the Apple folder and then right-click the Lockdown folder and rename it old.
Step 4. Open iTunes and connect your Apple device again.
Solution 5. Restart Apple Mobile Device Service
Restarting Apple Mobile Device Service is another option to fix the error. In the Apple Community, some users reported that this solution can fix the error successfully.
Step 1. Open the Run window by pressing the Windows+R key on your keyboard.
Step 2. Input services.msc to open the Services window and find Apple Mobile Device Service.
Step 3. Click Apple Mobile Device Service and select Properties from the menu.
Step 4. In the Properties window, set the Startup type to Automatic, click Start, and then click OK.
Solution 6. Update Apple iPhone Drivers on Windows
In addition restarting Apple Mobile Device Service, updating driver of Apple iPhone is also important when you come across the error. This method can solve the error with ease.
Step 1. In the Start menu on your compute, search for Device Manager.
Step 2. Expand Portable Devices and right-click Apple iPhone.
Step 3. Select Update Driver, then click Search automatically for updated driver software.
Now that you have fixed iTunes Error 0xE80000A by trying the above methods, you should be able to connect your iPhone to iTunes on your computer. Whether you troubleshoot the issue with the common steps or fix it with the advanced solutions, the error can be resolved as soon as possible. If you still cannot resolve it, just contact Apple Support for help.