One of the most frustrating things about using an iPhone is that Apple Pay is not working on iPhone. This issue makes paying for things very inconvenient as users cannot tap to pay but need to swipe to pay. Due to its feature of fast, safe, and secure, Apple Pay is a contactless payment method that can remove the need to swipe your card or use cash. However, sometimes, Apple Pay doesn't work due to some unknown reasons. This article will talk about several methods you can try to fix Apple Pay not working on iPhone.
- Part 1. Why Does Apple Pay Not Work on My iPhone?
- Part 2. 14 Solutions to Fix Apple Pay Not Working on iPhone
- Part 3. Frequently Asked Questions about Using Apple Pay
Part 1. Why Is Apple Pay Not Working on My iPhone?
Some iPhone users occasionally: why is my Apple Pay not working? There are a variety of reasons that cause Apple Pay not working on your iPhone, including unavailable Apple Pay system, malfunctioning terminal, software glitches, physical obstruction, and low battery charge.
Part 2. How to Fix Apple Pay Not Working on iPhone
If you are encountering the Apple Pay not working on iPhone issue, then you can follow the below steps to fix this issue on your iPhone. Here are 14 solutions to help you fix Apple Pay not working on iPhone.
Solution 1. Try Another Point-of-Sale Terminal
Before embarking on other methods, you should confirm that the point-of-sale terminal that the store you are getting things from users accepts Apple Pay payments. If it does, there is an issue with Apple Pay. The issue can be software-related, bugs, or due to your phone case. You can further confirm if they encounter similar problems with other customers and get the solutions they provided to the affected customers. If the POS terminal doesn't, there might be no problem with your Apple Pay, then try another POS terminal.
Solution 2. Restart iPhone
Data accumulation can cause corruption of files and the development of bugs that can affect the Apple Pay service. If the issue persists after confirming the POS terminal, you can try to restart your iPhone. Simply close all the applications running on your device and shut it down based on the model you are using. Then turn it back on and try to use Apple Pay.
Solution 3. Manually Select a Payment Card
Sometimes, some POS terminals won't read your default card for payment purpose due to errors from the card issues or blocked cards. Therefore, you need to change a card on your iPhone. Manually pay with a different card instead of your default card using the steps below.
Step 1. When your default card appears, tap it, then choose another card.
Step 2. Authenticate with Face ID, Touch ID, or your passcode.
Step 3. Hold the top of your iPhone near the card reader until you see Done and a checkmark on the screen.
Solution 4. Sign Out Apple ID and Sign In Again
Sometimes, Apple Pay won't work on your iPhone if the Wallet app cannot detect your card. If this is the reason, you will get a message indicating such as error. To solve such an issue, sign out of Apple ID on your iPhone, then sign in your Apple ID again. Now using the steps below.
Step 1. Open the Settings app on your iPhone and tap your name.
Step 2. Scroll down to find the Sign Out option, then tap it.
Step 3. Enter your Apple ID password and tap Turn Off.
Step 4. Tap Sign Out, then tap it again to confirm that you want to sign out of iCloud. Now you can go to sign in your Apple ID again.
Solution 5. Add a Credit or Debit Card Again
There can be a glitch somewhere in card processing that can lead to Apple Pay not working on iPhone. Therefor, you need to remove your card and add it again. Follow the steps below to delete a card and add it again on your iPhone.
Step 1. Open the Wallet app on your iPhone and tap Edit > Remove > Delete.
Step 2. Tap Delete Card to confirm and remove the card from your iPhone.
Step 3. After removing the card, tap the Add button and tap Previous Cards, then tap Continue.
Step 4. Follow the steps on the screen to add a card that you deleted.
Step 5. Verify your information with your bank or card issuer.
Solution 6. Check Apple Pay Status
You can also know why Apple Pay doesn't work on your iPhone by checking whether the service status is offline due to maintenance. Navigate to Apple's System Status and check for the following symbols.
- Green Circle: The Apple Pay service is online and available.
- Yellow Diamond: There are potential performance issues with Apple Pay. Therefore, the Apple Pay service may be temporarily down.
- Red Triangle: Apple developers declared a system-wide outage, so Apple Pay are currently unavailable.
Solution 7. Remove Your iPhone Case
Apple Pay is a contactless procedure that uses NFC connectivity. However, sometimes, barriers can prevent such connection. The inbuilt case on the device doesn't affect the connection, but some phone cases can block the NFC connection and be in the way of using Apple Pay on a reader. Therefore, you should remove the case and try using the service again.
Solution 8. Allow Passcode Access
If you don't enable Wallet in Face ID & Passcode, you can go to allow the Wallet app access your iPhone. Then when your iPhone is locked, Apple Pay can handle the payment. This is another way to help you solve the Apple Pay not working on iPhone issue. Simply follow the below steps:
Step 1. Go to Settings > Face ID & Passcode or Touch ID & Passcode.
Step 2. Under Allow Access When Locked, turn Wallet on.
Solution 9. Update iPhone to the Latest iOS Version
Another method to help you fix the issue is to update your iPhone to the latest version of iOS. The outdated iOS version also can cause Apple Pay not working. If your device isn't updated to the latest iOS version, you can manually get your device updated.
Step 1. Run the Settings app on your iPhone and tap General > Software Update.
Step 2. Tap Download and Install to download the update.
Step 3. Enter your passcode, then tap Install Now.
Solution 10. Check the Battery on Your iPhone
It will fail to be charged with Apple Pay when your iPhone is in the battery low status. If your iPhone is typically at 10% of charge or lower, your device would go into Low Power Mode, then many features cannot work well on the device. So, make sure your iPhone has enough power for you to use the Apple Pay service.
Solution 11. Connect to an Useful Network
When your iPhone don't have a stable network or is connected to a poor network, then there will happen the Apple Pay not working issue on your device. In this case, you can go to check whether your iPhone is connected to a good network connection. Or you can reset your network settings. Here's how to.
Step 1. Tap Settings > General > Transfer or Reset iPhone.
Step 2. Select Reset and tap Reset Network Settings.
Solution 12. Reset iPhone to Factory Settings
Resetting device to factory settings can help users fix many issues. Here you can try resetting your iPhone to factory settings if you want to fix the Apple Pay not working issue. It's easy to factory reset an iPhone by following the below steps.
Step 1. Head to Settings > General and select Reset or Transfer iPhone.
Step 2. Tap Erase All Content and Settings, then enter your passcode or Apple ID password.
Step 3. Wait for your device to erase. Then you need to set up your iPhone.
Solution 13. Use an iOS Repair Tool
If the issue is software-related and unsolvable using the above methods, you might need an iOS repair tool. Here we do recommend MagFone iOS System Recovery to you. MagFone iOS System Recovery is ideal because it can repair iOS without any data loss. With the support of MagFone software, you can quickly and easily resolve various issues related to iPhone. Go to download the free trial version and follow the below steps to solve the issue.
Key Features of MagFone iOS System Recovery
* Security Verified. 5,481,347 people have downloaded it.
- Fix various ios issues like screen stuck, mode stuch, and more
- Support updagrading and downgrading iOS without iTunes/Finder
- Offer two modes for resetting iPhone, iPad, and iPod touch
- Assist the entering and exiting of recovery mode for free
Step 1 Open MagFone Software and Connect iPhone
Launch MagFone iOS System Recovery on your computer, then use a USB cable to connect your iPhone to the computer. On the interface of MagFone software, select iOS System Repair, then click Start and select Standard Repair.
Step 2 Go to Put iPhone into Recovery Mode
Make sure that you have turned your iPhone off. Then follow the onscreen instruction to put your iPhone into recovery mode. If your device fails to activate recovery mode, you can make your device into DFU mode.
Step 3 Download the Firmware Package for iPhone
After your device is detected by MagFone software, you can check the device information appearing on the screen. Manually correct the device information and click the Download button to get the firmware package for your device.
Step 4 Start to Fix Apple Pay Not Working on iPhone
When the firmware package is downloaded to your computer, click the Repair button to initiate the process of fixing Apple Pay not working on your device. Wait for a while, and your device will automatically reboot.
Solution 14. Ask for Apple Support
If the issue persists after trying the above methods, the best thing to do is let Apple do a repair. However, note that outdated phones will incur higher chargers. Although you can contact Apple Support online or physically, meeting them physical should be the best option.
Part 3. Frequently Asked Questions about Apple Pay
Question 1. Which devices support Apple Pay?
A: Most of devices from Apple are compatible with Apple Pay. iPhone models with Face ID and Touch ID, except iPhone 5s supports Apple Pay.
Question 2. Where does Apple Pay work?
A: Apple Pay works anywhere that takes contactless payments — from vending machines and grocery stores to taxis and subway stations.
Question 3. Can you use Apple Pay online?
A: You can use Apple Pay to make purchases in stores, on websites, and in apps.
Question 4. How to pay with your Apple Watch?
A: Double-click the side button, then your default card opens automatically. Hold the display of your Apple Watch near the contactless reader until you feel a gentle tap and hear a beep.
Conclusion
Apple Pay sometimes doesn't work due to several reasons related to phone thickness, bugs, software glitches, and more. If software related, a good way to resolve the issue is to repair the operating system. MagFone iOS System Recovery is an ideal software since it doesn't lead to data loss. Here you can find some feasible ways to fix that Apple Pay stopped working so you can have an enjoyable payment session.
