Q: "The screen on my iPhone 11 has been acting up lately. Yesterday, the lower 1/3 of the screen became completely unresponsive to touch and I'm unable to unlock my iPhone. I did a forced restart hoping that would help, but it did not. Any help i can get would be great. Just got a new iPhone, but would love to get pics off the old one and back it up to iTunes. So, I can transfer everything to my new iPhone. Thanks in advance."
If the touchscreen doesn't work, your device doesn't work. However, while screen is unresponsive - unable to unlock iPhone with passcode and not respond at all to your taps - can be frustrating, there are a number of simple methods you can try to unlock iPhone with unresponsive screen and access it. In this article, we will walk you through how to unlock iPhone with unresponsive screen. Let's check out now!
- Part 1. Why Is My iPhone Screen Unresponsive at Times?
- Part 2. Best Method to Unlock iPhone with Unresponsive Screen
- Part 3. How to Unlock iPhone with Unresponsive Screen on Computer
- Part 4. How to Unlock iPhone with Unresponsive Screen Without Computer
- Part 5. FAQs about iPhone with iPhone Screen Becoming Unresponsive
Part 1. Why Is My iPhone Touch Screen Unresponsive?
If your touchscreen is unresponsive or respond intermittently to touch, it would be caused by many things. If you've recently dropped your iPhone, the unresponsive screen would be blame to a hardware problem. In addition, a screen protector can cause touch screen issue with your iPhone. For those reasons, you can check your iPhone first. If it still fails to unlock and work, skip to the section below. The following is how to unlock an unresponsive iPhone.
Part 2. Best Method to Fix iPhone Screen Unresponsive Can't Unlock
The simple and quick method to unlock iPhone without passcode when screen is unresponsive is to try using an iPhone Unlocker - MagFone iPhone Unlocker. It's an essential multitasking tool that's perfect for unlocking various screen locks, such as 4-digit and 6-digit numeric code, custom alphanumeric code, custom numeric code, Face ID, and Touch ID in a number of different scenarios.
Apart from that, whether you need to remove device from Apple ID or bypass Screen Time passcode and MDM restrictions, MagFone iPhone Unlocker is an excellent choice. What's more, it is compatible with the latest versions of iOS and iPadOS, as well as, iPhone, iPad, and iPod touch. So if you hit a bump in the road to unlocking iPhone with unresponsive screen, you can follow the below steps.
Key Features of MagFone iPhone Unlocker
* Security Verified. 5,481,347 people have downloaded it.
- Unlock various screen locks like Face ID and Touch ID on all iOS devices
- Remove Apple ID from iPhone and iPad without password and data loss
- Bypass Screen Time passcode and MDM restrictions without passcode
- Support the latest version of iOS and iPadOS, as well as, iOS devices
Step 1 Connect iPhone to Computer and Launch MagFone
Launch MagFone iPhone Unlocker on your computer and meantime connect your iPhone to this computer using a USB cable. On the main interface of MagFone software, you can select the Unlock iOS Screen option and click on the Start button at the next window.
Step 2 Go to Put iPhone into Recovery Mode or DFU Mode
Before starting to remove passcode from iPhone, you need to put your iPhone into DFU mode or recovery mode first. If you don't know how to do, you can follow the on-screen steps to put your device into DFU mode.
Step 3 Download and Verify the Matching Firmware Package
Then you need to check all the device information of your iPhone, including the device, device model, and series number. If there is something wrong, you need to correct it manually. Then select the version of the firmware package to download.
Step 4 Start to Unlock iPhone with Unresponsive Screen
After verifying the firmware package, you can click on the Unlock button to unzip the firmware package. MagFone iPhone Unlocker will immediately remove passcode from iPhone and unlock it. Keep your device connected to the computer until the process ends.
Part 3. How to Unlock iPhone with Unresponsive Screen on Computer
With the assistance of MagFone iPhone Unlocker, you can delete the screen passcode on your unresponsive iPhone. In most cases, iTunes can help Apple users fix various problems, including unlocking an unresponsive iPhone. Here's how to unlock iPhone with unresponsive screen in recovery mode or on a trusted computer by using iTunes.
3.1 Remove Passcode from iPhone via iTunes
iTunes can help you handle the issues related to iPhone, iPad, and iPod touch if you have allow your device to trust the computer. Now follow the below steps to unlock an unresponsive iPhone with iTunes once your device have trusted your computer.
Step 1. Launch iTunes on your computer while connecting your iPhone to this computer with a USB cable.
Step 2. Click on the Device icon in iTunes, switch to the Summary tab, and select the Restore iPhone option.
Step 3. Click the Back Up button to back up the settings for iPhone or select the Don't Back Up option.
Step 4. Now click the Restore and Update button to restore your iPhone. Your device will be reset to factory settings, and you can set up it again.
3.2 Remove Passcode from iPhone in Recovery Mode
If you have never connected your iPhone to a computer, then you can restore it in recovery mode. By using this mode, you can also update and restore your iPhone. Then you can set up your device and create a new passcode for iPhone.
Step 1. Turn off your iPhone and connect it to your computer through a USB cable.
Step 2. Launch iTunes or Finder on the computer, and meanwhile, put your iPhone into recovery mode.
Step 3. Once your device is detected on the computer, click the Restore button in the pop-up window. Now your device will be restarted.
Part 4. How to Unlock iPhone with Unresponsive Screen Without Computer
However, if you don't have a computer or want to unlock your unresponsive iPhone without computer, then you can try the following methods. You can use a keyboard and VoiceOver to enter the passcode. Or you can remotely erase iPhone for restarting it with the help of the Find My app and iCloud. Here's what you have to do.
4.1 Hard Reboot iPhone to Fix iPhone with Unresponsive Screen
Try restarting iPhone is a common method to fix all iOS issues when your iPhone doesn't work. Now go to force restart your iPhone according to the different models.
For iPhone 8 and later models: Press and quickly release the Volume up button, press and quickly release the Volume down button, and then hold the Side button until the Apple logo appears.
For iPhone 7 and 7 Plus: Press and hold the Side button and Volume button until the Apple logo appears.
For iPhone 6 and earlier models: Press and hold the Home button and Side button until the Apple logo appears.
4.2 Use Keyboard to Unlock iPhone with Unresponsive Screen
When screen is unresponsive, your device doesn't respond at all to your taps. Thus, you can type the passcode using an external keyboard. But it is only available for iPhone running iOS 11.1 and below.
Step 1. Connect your iPhone to an external keyboard using an OTG.
Step 2. Then turn on your device and press the space bar on the keyboard.
Step 3. Now manually enter the passcode you've set for iPhone by using the keyboard.
4.3 Unlock iPhone with Unresponsive Screen Using VoiceOver
In the Apple Community, some users shared a method to unlock an unresponsive iPhone, that is, to use VoiceOver to enter the passcode on the unresponsive iPhone. Here's how to.
Step 1. Activate Siri on your iPhone by saying “Hey, Siri” or holding the Home button.
Step 2. Then ask Siri to open VoiceOver and then press the Home button to unlock your device again.
Step 3. Swipe left or right on the screen until the Slide to Unlock option is chosen.
Step 4. Tap your iPhone's screen twice, and you are asked to enter the passcode.
Step 5. Swipe to highlight enter and double tap on the screen to submit the passcode.
Step 6. After entering the correct passcode, your device will be unlocked.
4.4 Unlock iPhone with Unresponsive Screen via iCloud
iCloud is a multi-functional platform, where you can store and manage all the data and contents from your Apple device. And you also can erase your device to factory settings for restarting it.
Step 1. Navigate to www.icloud.com in a web browser and then enter your Apple ID and password to log in.
Step 2. On the new page, click the Find iPhone button and then click the All Devices button.
Step 3. From the drop-down list, find your unresponsive iPhone and click it.
Step 4. Click the Erase iPhone button to erase your iPhone. Then you can restart your device and set a new passcode.
4.5 Erase iPhone to Remove Screen Passcode via Find My App
In the Find My app, you can view the current location of your Apple devices. And you can remotely control and erase your device with this app. Go to unlock iPhone via this app.
Step 1. Fire up the Find My app on your other Apple device and tap Devices.
Step 2. Find your unresponsive iPhone and tap it then tap Erase This Device.
Step 3. Tap Continue, enter your phone number, and then tap Erase.
Part 5. FAQs about iPhone with iPhone Screen Becoming Unresponsive
Q1. How to back up iPhone with unresponsive screen?
A: To back up iPhone, you can use iTunes on a Windows PC computer or Finder on a Mac. And when the feature of iCloud auto backup is enabled, all the contents and settings on your device will be kept to iCloud.
Q2. How to unlock iPhone with unresponsive screen without losing data?
A: Using an external keyboard and VoiceOver can enter the passcode for unlocking your iPhone, but it is not suitable for all models of iPhone. If you try other methods to unlock an unresponsive iPhone, your device will lose data. In this case, you can back up your device in advance.
Q3. What to do if my iPhone screen is unresponsive?
A: When your iPhone's screen is unresponsive, you can restart it first. Or you can remove any cases or screen protectors. Also, check whether your screen is clean and free of any debris or water.
And voila! All the possible methods to help you unlock iPhone with unresponsive screen are introduced in this article. You can try each method to unlock your iPhone, but if you want to unlock iPhone without Siri, iTunes, or iCloud, MagFone iPhone Unlocker is highly recommended to you. It can enable you to delete the screen passcode on your device quickly, and then you can access your device immediately.